Department of Real Estate Services: PSD Frequently Asked Questions
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PSD Frequently Asked Questions 
 
If you are witnessing a crime that involves an imminent threat of bodily harm dial 911, all other crimes to include parking violations please call (202) 727-1122.
 
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Please contact the Office of the Chief at (202) 698-8103.  An assessment will be performed and if necessary an MOU will be executed to fund the additional requirements.  Please allow your agency as much time as possible to process these requests.  Last minute requests may not receive approved funding in time.
 
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Please contact the Contracts Branch at (202) 698-8103 and a PSD official will meet you at your location(s) to start the revision process.  Agencies are not allowed to adjust their security procedures without PSD's involvement.
 
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Please contact the Physical Security Branch at (202) 698-8103 and a PSD official will meet you at your location(s) to start the revision process.  Agencies are not allowed to adjust their security procedures without PSD's involvement.
 
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Please contact the Physical Security Branch at (202) 698-8104 and a PSD official will contact you to begin the process of retrieving the requested video. There is a finite amount of video memory so make your requests timely.
 
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Please contact the Credentialing Unit at (202) 727-8521 if you have any questions or concerns with your District Government credential. DC government employees can also find more information on the DRES Intranet site.